Adam Henshall-Jones
Applications & Software Support Specialist
IT Applications Team Lead
Altrincham, England / Hefei, China
jimlad00@gmail.com07470601616
Introduction
Senior Application Support Engineer and Team Lead with extensive experience supporting and leading business-critical applications across SaaS and enterprise environments. Strong in SQL, Azure databases, automation, and 3rd-line support, with a proven ability to lead implementations, improve processes, and deliver reliable, customer-focused solutions. I bring an organised, adaptable mindset, combining technical expertise with a growing focus on application management and database or application development.
Skills
Process Operations
Control Room Operations
Administration
Laboratory Testing
Prep/Planning
Quality Assessing
Problem Solving
Bug Investigation
Crystal Reports
Confluence
SQL
HTML/CSS
Java
JavaScript
JSON
Sybase
Oracle
Jira
Citrix
Azure
Power Automate/Apps
Zendesk
Oneserve
COINs
PeopleHR
Core+
ZEMA
Word/Excel
Dayshape
Testmo
Languages
English
-Fluent-
Mandarin Chinese